How CS Teams Handle Massive Spikes in Calls

Tyler Rachal's photo on an orange background
Tyler Rachal
May 27, 2026
A phone, a red graph showing large spikes labeled call volume, and an image of Tyler Rachal.

Learn how your CS team can manage surging demand from Mother's Day or any other holiday. Hireframe Co-Founder and CRO Tyler Rachal breaks down the lessons he learned from an RFP that would have been his largest sale by far.

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How CS Teams Handle Massive Spikes in Calls

May 27, 2026

Learn how your CS team can manage surging demand from Mother's Day or any other holiday. Hireframe Co-Founder and CRO Tyler Rachal breaks down the lessons he learned from an RFP that would have been his largest sale by far.

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